ck 77 Privacy Policy
This policy provides a complete and transparent account of how your personal information is collected, used, and kept secure.
This privacy policy applies to all registered and unregistered users of the ck 77 platform. Please read this policy in full before using the site. Continued use of the site will be considered acceptance of the terms of this policy.
1 Introduction and Scope
ck 77 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") explains what information is collected when you use the ck 77 platform, why it is collected, how it is processed, and under what circumstances it may be shared with third parties.
This policy applies equally to all services on the https://ck-77.cam website, mobile applications, and related digital platforms. Reading our Terms and Conditions alongside this policy will give a complete picture of the full agreement. ck 77 reserves the right to amend this policy as needed, and any changes will be published on the site.
2 Types of Information Collected
2.1 Information Provided at Registration
When creating an account, you are required to provide the following information:
- Full name (as per your national ID card)
- Date of birth (for age verification — persons under 21 years of age cannot register)
- Mobile number and email address
- Preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
- Username and password
2.2 Identity Verification Information (KYC)
ck 77 verifies identity to process financial transactions and ensure account security. As part of this process, you may be required to submit the following documents:
- Scan copy of National ID (NID) or passport
- Selfie photo or video verification
- Proof of ownership of the payment method
2.3 Automatically Collected Information
Certain information is collected automatically while you use the site:
- IP address and device type
- Browser type and language settings
- Traffic source and navigation patterns
- Session duration and page visit data
- Information collected through cookies and similar tracking technologies
2.4 Transaction-Related Information
ck 77 keeps detailed records of every financial transaction, including deposits and withdrawals. This includes the amount, time, method, and transaction status.
3 Purpose of Using Information
ck 77 uses collected information for the following purposes:
- Managing accounts and verifying user identity
- Processing deposits, withdrawals, and bonuses
- Preventing fraud, cybercrime, and unauthorized access
- Providing customer support — via 24/7 live chat and email in Bengali and English
- Improving platform performance and user experience
- Fulfilling applicable legal obligations
- Notifying you of personalized promotional offers and bonuses (with your consent only)
ck 77 never sells your information to third parties and does not share it for marketing purposes without your permission.
4 Cookie Policy
The ck 77 site uses cookies and similar technologies. Cookies are small data files stored on your device that help improve site functionality.
4.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and ensure security — they cannot be disabled.
- Functional Cookies: Used to remember your language preferences and account settings.
- Analytics Cookies: Used to understand site traffic and usage patterns.
- Marketing Cookies: Used to display relevant advertisements — you can disable these at any time.
You can manage cookies through your browser settings. However, disabling certain essential cookies may prevent some site features from working properly.
5 Data Retention and Security
5.1 Data Retention Period
ck 77 retains your information for as long as your account is active and, after account closure, for as long as required to meet legal obligations.
5.2 Security Measures
ck 77 uses industry-standard security technologies to protect user information:
- All data transmission secured through SSL (Secure Socket Layer) encryption
- Database encryption and regular security reviews
- Two-factor verification (OTP) and alerts for suspicious login activity
- Regular cybersecurity audits and vulnerability testing
However, it is not possible to guarantee complete security of data transmission over the internet. It is your responsibility to keep your password secure and not share it with anyone.
6 Sharing Information with Third Parties
ck 77 shares information with third parties only in the following limited cases:
6.1 Payment Processors
Necessary transaction information is shared with the relevant providers for payment processing via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely for the purpose of completing the transaction.
6.2 Technology Service Providers
Information may be shared to a limited extent with game software developers and technology infrastructure providers — solely for the purpose of maintaining service quality. These partners are required to comply with ck 77's privacy standards.
6.3 Legal Reasons
Necessary information may be shared with competent authorities in cases of court orders, lawful requests from investigative agencies, or legal obligations.
7 User Rights
Every registered user on the ck 77 platform has the following rights over their own information:
- Right of Access: The right to know what information is stored in your account.
- Right of Correction: The right to request that incorrect or outdated information be updated.
- Right of Deletion: The right to request deletion of your information under certain conditions (except where required by law).
- Right to Object to Processing: The right to opt out of marketing communications or to object to certain data processing.
- Right to Portability: The right to request your information in a readable format.
Contact our support team for assistance in exercising these rights. We generally respond within a reasonable time of receiving a request.
8 Protection of Minors
ck 77 provides services only to persons aged 21 or above. We do not knowingly collect any personal information from minors. Age is verified at registration and may also be confirmed at any time through identity verification (KYC).
If a minor is found to have created an account, it will be closed immediately upon notification and the associated information will be deleted. Visit our Responsible Gaming page to learn more.
9 Third-Party Links and Services
When accessing third-party services such as payment gateways or game studios from the ck 77 platform, those services' own privacy policies will apply. ck 77 is not responsible for data protection by third parties.
10 Policy Changes and Updates
ck 77 may amend this privacy policy at any time due to business needs or legal obligations. Users will be notified of significant changes via their registered email or SMS. Continued use of the site after an update will be considered acceptance of the new policy.
The latest policy will always be available on this page. You can also visit our About Us page for more information about ck 77 and its operations.
11 Contact
For any questions or requests regarding this privacy policy or your personal information, please contact us:
ck 77 Support Team
Live Chat: Active 24/7, in Bengali and English
Email: [email protected]
We generally respond within a reasonable time of receiving a message. Privacy-related complaints are reviewed on a priority basis.