For ages 21+

ck 77 Responsible Gambling

Entertainment means freedom — but within limits. ck 77 believes every player should have control over their own budget and time. On this page you will find how to play safely, which warning signs to watch for, and where to seek help if needed.

For ages 21+ SSL Secured Bengali Support Local wallets including bKash and Nagad

Age Limit and the Foundation of Responsibility

The minimum age to open an account or take part in any betting or casino activity on ck 77 is 21 years. Registration and participation by minors is strictly prohibited. Keep your login credentials secure so that no younger member of your household can access this platform.

Gambling or betting is entertainment — it is not a source of income. ck 77 always reminds players that there is no guarantee of winning and that money you cannot afford to lose should never be placed as a bet. Our Terms and Conditions page explains in detail under what circumstances an account can be temporarily or permanently closed.

Responsible gambling means setting a safe boundary for yourself — a money limit, a time limit and an emotional limit. ck 77 actively supports you in all three areas. In accordance with our Privacy Policy, your personal information and self-limit details are kept completely confidential.

21+

All ck 77 services are prohibited for anyone under 21

Self-Control Tools

Log in to ck 77 and activate the following tools from your account settings. They are under your control and can be changed at any time.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Lowering the limit takes effect immediately; increasing it takes some time to come into effect.

Budget Control

Loss Limit

Set a cap on how much you are willing to lose within a given period. Once the limit is reached, no further bets can be placed within that period.

Limit Your Losses

Session Time Limit

Set a playing time for each session. When the time is up, you will be automatically alerted and your account may be temporarily locked.

Time Management

Cool-Off Break

Take a temporary break from 1 day up to 6 weeks. During this time your account cannot be accessed, but it is reactivated automatically once the period ends.

Short-Term Break

Self-Exclusion

For long-term or permanent exclusion, contact 24/7 support via live chat or email. Once exclusion is active, the option to reopen the account is limited.

Long-Term Protection

Reality Check Reminder

A pop-up alert will appear at set intervals showing how long you have been playing, how much you have deposited, and what your net position is.

Stay Aware

Warning Signs — Stop If You Notice These

If any of the signs below apply to you, it may be an early signal of problem gambling. Assess yourself honestly.

  • You are betting more to recover lost money — developing a "just a little more" mindset.
  • You are pulling away from family, friends or work time to gamble.
  • You are depositing beyond your set budget, taking on debt or dipping into savings.
  • You feel restless, irritable or anxious when you are not playing.
  • You are hiding your gambling from family or people close to you.
  • Your sleep, eating or daily routine is being disrupted.

ck 77's Commitment

ck 77 is not just an entertainment platform — it works to build a responsible environment. Our team actively monitors unusual playing patterns and reaches out directly when needed.

  • Strict verification process to prevent access by minors
  • Self-exclusion requests are processed within 24 hours
  • Support team trained to identify problematic behaviour
  • Advertising never targets minors or vulnerable individuals

Ask Yourself 5 Questions

  1. Am I staying within my set budget?
  2. Am I playing for fun, or to recover losses?
  3. Does my family know how much time and money I am spending?
  4. Can I stop whenever I want?
  5. What was my total deposit this month?

Where to Get Help

If you are experiencing problem gambling, do not try to handle it alone — seek help. The options below are free and confidential.

ck 77 Live Chat Support

Our 24/7 live chat support is available in Bengali and English. Contact us directly via chat to set self-limits or request self-exclusion.

Contact by Email

Write to ck 77's support email — any request related to responsible gambling is handled on a priority basis. Email address: [email protected]

Family and Close Ones

Talk to someone you trust in your family. Admitting a problem is not weakness — it takes courage. The people around you can offer the greatest support.

Professional Counselling

Visit a mental health specialist or counsellor. Various government and private mental health services in Bangladesh offer free consultations.

Support Groups

Talk to others who are in the same situation. Sharing experiences in a support group can ease the mind and help with recovery.

Information and Educational Resources

If you want to better understand problem gambling, read mental health articles on the topic. Knowledge is the first step. Our FAQ has more information on responsible gambling.

Set a Budget and Stick to It

Before you start playing, decide for yourself how much you can afford to lose. That amount is your entertainment budget — it should not come from rent, food or savings. Once that amount is gone, stop for the day.

Before betting with winnings again, pause for a moment. Withdraw or set aside some of the money. Making this a habit builds confidence in yourself over the long term.

Time Management

Decide at the start of the day how long you will play. Set an alarm on your phone or watch. Use the session time limit feature. Playing for long stretches without stopping causes fatigue and reduces judgement.

Avoid playing late at night or when you are under stress. When you finish a session, shift your attention to something else — go for a walk, read, or spend time with family.

Protect Your Family

Never share your account password with anyone, including family members. If there are young children at home, keep parental controls active on your devices. Never let anyone else use the ck 77 app or website.

If a family member feels that your gambling habits are becoming a problem, listen to them carefully. The concerns of loved ones are often right long before we see it ourselves.

Frequently Asked Questions

Contact our 24/7 support team via live chat or email and let them know you want to self-exclude. They will help you set the duration — temporary or permanent — based on your preference. Once self-exclusion is active, you will no longer be able to log in and will not receive any promotional messages.

Yes. Lowering a deposit limit takes effect immediately. However, a request to increase the limit takes effect after a set waiting period — this is an intentional safety measure to allow time for reconsideration.

No. The minimum age to participate on ck 77 is 21. Age is verified at registration, and additional identity documents may be requested in cases of doubt. Any account found to be operated by or on behalf of a minor will be closed.

A cool-off break is temporary — from 1 day up to several weeks — and the account is reactivated automatically once the period ends. Self-exclusion is longer-term and stricter — the account cannot be reopened before the set period expires. If you feel the problem is serious, self-exclusion is the better choice.

The support team handles withdrawal requests separately during self-exclusion. If there is a balance in your account, contact the team and they will help settle it through the applicable process.

Self-exclusion requests generally need to be made by the account holder. However, if a family member is concerned, they can inform the support team of the situation and the team will provide guidance. If you want to help someone, speak with them openly first and suggest that they seek professional advice.